Questions That are Frequently Asked

1: What is VCD?

2: Are the goods original?

3: Is shopping online popular?

4: Can you get me some pirated movies?

5: What happen if my order is out of stock?

6: What kind of equipments can be used to operate a VCD?

7: Who can be Animebay's wholesaler?

8: Is your company reliable and what type of business are you doing?

9: Why does it take 48 hours to ship my product?

10:Can I return the VCd if the VCD that I order is not in good condition?

11:How can I do my payment?

12: Why Shipping rate so cheap?

13:How to calculate for the shipping rate?

14:How long does it take to receive my order?

Answer:

1:What is VCD?

A Video CD has no regional code and can be viewed on most DVD players, Video CD players and Computer with MPEG software, which can be downloaded from the internet easily.

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2: Are the goods original?

All our goods are original and they come from copyright authorized distributors. We DO NOT deal with illegal bootleg and pornographic items.

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3:Is shopping online popular?

According to consulting and auditing firm Ernst & Young, the number of U.S. consumers who shopped online in 1999 increased more than doubled, compared to a year ago. This report stated that 39 million U.S. consumers used the Internet to shop, compared to 8.3 million Europeans. The study reported that U.S. consumers made an average of 13 purchases online in 1999, and spent $1,205, while in 1998, U.S. shoppers averaged six purchases and spent $280. The study projects those sales will nearly double this year to at least $45 billion.

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4: Can you get me some pirated movies?

Sorry, we are unable to fulfill this request.

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5: What happen if my order is out of stock?

Due to our daily changes in inventory, we cannot guarantee immediate availability of titles ordered. We will inform you regarding this matter via e-mail. If any movie/s that you have ordered are not available, and we will let you select a replacement movie title of your choice at the same price.

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6: What kind of equipments can be used to operate a VCD?

You can play your VCD on the computer with CD-ROM, VCD player, and DVD player, which can read VCD file. Using computer CD-ROM requires software.

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7: Who can be Animebay's wholesaler?

Anybody can join the wholesale Reseller Plan as long as you think that you are able to sell products to your customers. For those first timers in this business, we will provide you with assistance and support . We treat our wholesaler as our business partner and we will always exchange ideas and comments so our business can have a steady growth. For more information Click Here.

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8: Is your company reliable and what type of business are you doing?

Yes, we are 100% reliable and we are mainly doing IT products trading business, Internet e-commerce business and Web Designs.

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9: Why does it take 48 hours to ship my product?

It usually doesn't take 48 hours to ship your order. 85% of our orders leave our HQ within 24 hours. Many leave the same day. However, we always quote 48 hours. In this way, if something happens, i.e. our shipping agents, public holidays, and item availability, you can be sure of getting your orders within the stated time frame. We will always keep you informed about your puchases via email.

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10:Can I return the VCd if the VCD that I order is not in good condition?

Please refer to our RETURN POLICIES for more details.

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11:How can I do my payment?

Please refer to our PAYMENT POLICIES for more details.

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12: Why Shipping rate so cheap?

We do not make a profit through shipping and handling. We want our customer get the latest item at the lowest price at Animebay.com. In this situation, in order to reduce the weight of the item, first 3 of the disc of the movies will be shipped without jewel case. However, the additional disc for the movies will be shipped in regular dvd wallet.

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13:How to calculate for the shippig rate?

Please refer to our SHIPPING CHARGES TABLE for more details

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14:How long does it take to receive my order?

Pleaes refer to our shipping delivery and duration here.

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